Card payments are increasingly preferred
by residents and their families

 

75%

75% of surveyed long-term care bill payers want to be able to use their credit or debit card to pay their monthly bill at the facility. Further, virtually all of those bill payers would consider setting up auto-pay, potentially reducing missed payments.

67%

67% of long-term care bill payers would choose a facility that accepts credit cards over one that does not. 69% would still consider using a credit card even with a processing fee.

69%

69% of U.S. businesses that accept payment cards saw improvement in some area of their cash management process.

 

"This is spectacular!"

— Lori, Regional Director of Operations

 

Online payments can improve
business operations and
reduce operating costs

 
 

Reduced workload and paperwork

Less time is spent on depositing checks or chasing late payments.

 

Stronger competitive advantage

67% of consumers surveyed would choose a Senior Living facility that accepts credit cards over another that does not.*

 

Increased cash flow

Payments are processed without lag time associated with checks.

 

Reduced delinquencies

Automatic recurring payments help ensure on-time payments and reduce expenses incurred by delinquent accounts.

 

Convenience

Automatic recurring payments help ensure on-time payments and reduce expenses incurred by delinquent accounts.

 

Security

Payments are processed without lag time associated with checks.

 

Flexibility

67% of consumers surveyed would choose a Senior Living facility that accepts credit cards over another that does not.*

 

Rewards

Less time is spent on depositing checks or chasing late payments.

 
 

Residents and their families
also enjoy benefits from
online payments

"Great Solution!
Love the user friendly interface!"

— Richard, Regional Director of Operations

 

Community Solutions

 
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Boost staff efficiency

Reduce the amount time spent manually entering payments, manual reconciliation, sending out invoices, receipts, communication, etc.

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Improve cashflow

Online payments will streamline and increase cashflow. See up to date how much money is coming in, due, late, and more.

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Curb bad debt

Our software enables you to receive payments before residents leave. Enables payment plans to help people who have fallen behind.

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Peace of mind

Know that all your information is safe and secure. No longer worry about loose money or checks laying around.

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Competitive advantage

Technology moves fast. Business is changing. Set your community a part from others by offering online payments.

 
 

Resident Solutions

 
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MultiPay

Unlimited number of people helping to pay rent and fees for their loved one. Everyone can set a specific dollar amount that will go towards each months rent and fees.

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Recurring payments

Residents can set their payments each month and have the peace of mind that it always get paid. Use your credit card, debit card, or eChecks.

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Payment freedom

Residents can now pay their rent just like they pay for everything else. Give them the freedom and flexibility to pay how they want.

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Amass perks

Residents can add another way to amass much desired perks for using their credit or debit cards to pay for rent.

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Cards on file

Keep the accounts you use most in your wallet so you never have to manually input card or bank account details again.

 

What our partners say

Discovery Senior Living

"They are transparent on prices, quick to react and always available for questions. They are also very flexible and can accommodate any requests or customization in such a fast way! It is a pleasure to work with and recommend CareGrove." - Florent Nestar

Kendal at Home

"Our members have requested this for years and the effort always seemed daunting and the costs extreme. CareGrove reached out during a time of unprecedented chaos and offered a solution that seemed too good to be true. In a very short amount of time we were able to set up this solution!"

United Methodist Communities

"CareGrove listened to our needs and came up with a solution that fit our organization. Our implementation was quick and easy. Their team is very attentive and flexible. A real pleasure to work with." - Julie Ellis